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Ready to contact Coocoonly? Whether you have questions about sizing, carry positions, or your order, our team is here to help.
522 W Riverside Ave Ste N Spokane, WA 99201 United States
509-903-6536.
info.coocoonly@gmail.com
Motherhood comes with many questions, and you don’t have to navigate them alone. Our team is always ready to provide gentle guidance, product support, and reliable information to help you feel confident and comfortable.
7–45 lb (CBC-2507, CBC-2512) or 7–40 lb (CBC-N009), from birth to about 36 months depending on your baby’s development. See our full FAQ page for more.
All three work from birth to about 36 months. The Bean (CBC-2507) is the simple everyday cotton carrier — three carry positions, front inward from day one. The Sprout (CBC-2512) adds a one-move back carry from around six months, plus a panel that widens in three steps as your baby grows. The Nugget (CBC-N009) is the 2-in-1 — foam out for a soft newborn carry, foam back in from six months for a hip seat.
Yes — we offer returns and exchanges within our standard return window. Contact Coocoonly through this page or check our Refund Policy for full details.
No — each carrier is one size and adjusts instead. The Sprout’s internal hook-and-loop closure sets the panel width in three steps: 2 months up to 20 lb, 6 months up to 31 lb, 8 months to the full 45 lb. Padded straps run straight or crossed to fit you. If you’re unsure between two carriers, contact us before you buy.
The Bean (CBC-2507) is machine washable on a cold wash. The Sprout (CBC-2512) and Nugget (CBC-N009) are hand wash with a mild detergent — take the Nugget’s foam block out before it goes anywhere near water. None of the three should be bleached, tumble dried, ironed or dry cleaned. Air dry flat, in the shade.
Contact Coocoonly immediately with your order number and a photo of the issue, and we’ll arrange a replacement or refund as quickly as possible.
For the moments no one prepares you for. Late-night feeds, fussy afternoons, tiny milestones — Coocoonly carriers help you hold your baby close through all of it.
