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Effective Date: August 5, 2026
Coocoonly Wellness Products (“Coocoonly,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, interact with our services, or purchase our products. Our website and services are designed primarily for parents, caregivers, and adults seeking maternal and baby care products. By using our website or providing personal information, you agree to the practices described in this Privacy Policy.
This Privacy Policy applies to:
This policy does not apply to third-party websites that may be linked from our site.
We may collect personal information in several ways, including information you provide directly and information collected automatically when using our website.
Information You Provide Directly. You may provide personal information when you:
Personal information may include: full name, email address, phone number, shipping address, billing address, order history, and payment details (processed securely through third-party providers).
Automatically Collected Information. When you visit our website, we may automatically collect information such as IP address, browser type, device type, operating system, pages visited, time spent on pages, referring websites, and interaction data with our website. This information helps us improve website performance and user experience.
In accordance with modern privacy frameworks, the types of data we collect may include:
We use personal information to: process and fulfill product orders; provide customer service; manage accounts and transactions; send order confirmations and updates; improve website functionality; personalize user experience; prevent fraud and maintain security; send marketing communications (if you opt in); and analyze website usage and trends. We only process personal information when necessary for legitimate business purposes.
Our website uses cookies and similar technologies to improve website functionality, remember user preferences, analyze website traffic, and support marketing and advertising. Cookies may collect information such as browsing activity and device identifiers. You may control cookie settings through your browser. Disabling cookies may affect certain features of the website.
We may use third-party analytics services such as Google Analytics or similar platforms to understand how visitors interact with our website. These services may collect device information, IP addresses, website interactions, and browsing behavior. This data helps us improve our products, website design, and customer experience. You can learn more about Google’s privacy practices at policies.google.com/privacy.
If you subscribe to receive communications from us, we may send product updates, parenting resources, promotions, and company news. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails. We comply with the CAN-SPAM Act and respect user preferences regarding marketing communications.
Payments on our website are processed through secure third-party payment providers. Coocoonly does not store full credit card numbers on our servers. Payment providers may collect payment information necessary to complete transactions according to their own privacy policies.
We do not sell personal information. However, we may share information with trusted service providers to operate our business, including payment processors, shipping and logistics partners, website hosting providers, analytics services, email marketing platforms, and customer service providers. These partners are only permitted to use information as necessary to provide services on our behalf. We may also disclose personal information when required by law or to protect our legal rights.
We retain personal information only as long as necessary to provide services, fulfill orders, maintain business records, comply with legal obligations, and resolve disputes. When personal information is no longer required, it will be securely deleted or anonymized.
We implement administrative, technical, and physical safeguards to protect personal information. These measures are designed to prevent unauthorized access, disclosure, or misuse of personal data. While we take reasonable steps to protect information, no online system can guarantee absolute security.
Our website may include information related to pregnancy, postpartum recovery, infant care, and maternal wellness. This information is provided for general educational purposes only and should not be considered medical advice. Parents and caregivers should consult qualified healthcare professionals for medical advice related to pregnancy, postpartum recovery, or infant health.
Coocoonly products are designed to support mothers and babies during pregnancy, postpartum recovery, and early parenting. Individual health needs may vary, and users should consult healthcare professionals when necessary before using products related to maternal or infant care.
Customers may submit reviews, testimonials, or feedback regarding their experiences with our products. These submissions may be displayed publicly on our website unless otherwise requested. We may use feedback to improve product quality and customer experience.
Our website is intended for adults, parents, and caregivers. We do not knowingly collect personal information directly from children under the age of 13 in accordance with the Children’s Online Privacy Protection Act (COPPA). If we learn that personal information from a child under 13 has been collected, we will delete it promptly.
Depending on your location, you may have rights regarding your personal information, including the right to access personal information, request correction of inaccurate information, request deletion of personal data, and opt out of certain data uses. Residents of California may have additional rights under the California Consumer Privacy Act (CCPA/CPRA). To exercise privacy rights, please contact us using the information below.
Coocoonly does not sell personal information to third parties. Certain data may be shared with service providers such as analytics providers, payment processors, and shipping partners for operational purposes. California residents may submit requests regarding personal information by contacting us at: support@coocoonly.com.
If you access our website from outside the United States, your information may be transferred to and processed in the United States. By using our services, you consent to such transfers.
In the event of a data security incident involving personal information, we will take appropriate steps to investigate and notify affected users when required by law.
Our website may include links to external websites operated by third parties. We are not responsible for the privacy practices or content of these websites. Users should review the privacy policies of external sites before providing personal information.
We may update this Privacy Policy periodically to reflect changes in legal requirements, technology, or business operations. The updated version will be posted on this page with a revised Effective Date.
If you have questions about this Privacy Policy or how we handle personal information, please contact us:
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.
For the moments no one prepares you for" — "Late-night feeds, fussy afternoons, tiny milestones — Coocoonly carriers help you hold your baby close through all of it.
