- Free shipping on all orders over $40
Effective Date: August 5, 2026
These Terms and Conditions (“Terms”) govern your access to and use of the website, services, and products offered by Coocoonly Wellness Products (“Coocoonly,” “Company,” “we,” “our,” or “us”). By accessing our website, purchasing products, or using any services provided by Coocoonly, you agree to comply with and be legally bound by these Terms. If you do not agree with these Terms, you should not use our website or purchase our products.
By using this website, you confirm that you are at least 18 years old, or you are using the website under the supervision of a parent or legal guardian. Parents or guardians are responsible for the use of this website by minors.
These Terms constitute a legally binding agreement between you and Coocoonly regarding the use of the website and the purchase of products. By using our website or purchasing products, you agree to follow all applicable laws and regulations, provide accurate and truthful information, and use the website only for lawful purposes.
Coocoonly provides baby carriers designed for safe, comfortable babywearing from birth to about 36 months — currently the Classic Cotton Baby Carrier (CBC-2507), Premium Convertible Baby Carrier (CBC-2512), and Lightweight Baby Carrier (CBC-N009), and other baby-carrier products Coocoonly may offer from time to time. All products displayed on the website are subject to availability. We reserve the right to modify product offerings, change product specifications, or discontinue products without prior notice. Product images and descriptions are provided for reference and may vary slightly due to manufacturing updates or display settings.
Coocoonly is committed to complying with applicable U.S. consumer safety regulations for children’s and infant products, including guidelines enforced by the Consumer Product Safety Commission (CPSC) and other regulatory bodies. Where applicable, baby and children’s products may include tracking labels, safety warnings, material disclosures, and age recommendations. Customers should carefully review product instructions and safety warnings before use.
Products sold by Coocoonly are designed to support babywearing but are not intended to diagnose, treat, cure, or prevent medical conditions. Information provided on the website regarding pregnancy, postpartum recovery, infant care, and maternal wellness is for general informational purposes only. Users should consult qualified healthcare professionals for medical advice related to pregnancy, newborn care, or health conditions.
Coocoonly strives to ensure that all advertising and product claims are accurate, truthful, and not misleading, consistent with the requirements of the Federal Trade Commission Act (FTC Act). However, individual results from using products may vary. Customers should evaluate products based on their individual needs and consult professionals when appropriate.
When placing an order through our website, you agree that all information provided is accurate, payment information is valid and authorized, and you are legally permitted to use the selected payment method. We reserve the right to refuse or cancel orders, limit quantities, verify billing information, and cancel suspicious transactions. Payments are processed through secure third-party payment providers.
All product prices are displayed in USD and may be subject to sales tax and shipping charges. For orders shipped to US, additional customs duties or import taxes may apply — see the Refund & Return Policy, Section 13, for details. Prices may change without prior notice.
Shipping timelines are estimates and may vary due to carrier delays, customs processing, or weather and other external conditions. Once an order is shipped, delivery responsibility is transferred to the shipping provider. See our Shipping Policy for full details.
Returns and refunds are governed by our Return and Refund Policy. Products must generally be unused and in original packaging, and returned within the specified return period. Carriers that have been assembled, worn, or washed are subject to the hygiene and safety conditions described in that policy, which do not apply to defective or damaged items.
All content on the website, including logos, images, product designs, text, and branding elements, is the property of Coocoonly or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or use website content without written permission.
Users agree not to use the website for illegal activities, attempt to hack or disrupt website systems, upload harmful software or malware, or misuse website services. Violations may result in suspension or termination of access.
Users may submit product reviews or feedback. By submitting content, you grant Coocoonly a non-exclusive, royalty-free license to use, display, or distribute such content for marketing and informational purposes. We reserve the right to remove inappropriate content.
To the maximum extent permitted by law, Coocoonly shall not be liable for indirect damages, loss of profits, business interruptions, product misuse, or incorrect product use contrary to instructions. Customers are responsible for using products safely and according to instructions.
You agree to indemnify and hold harmless Coocoonly from claims arising from misuse of products, violation of these Terms, or breach of applicable laws.
Your use of the website is also governed by our Privacy Policy, which describes how personal information is collected and used.
Our website is intended for adults. We do not knowingly collect personal information from children under the age of 13, in compliance with the Children’s Online Privacy Protection Act (COPPA).
Users accessing the website from outside the United States are responsible for complying with local laws applicable in their jurisdiction.
We reserve the right to terminate or suspend access to the website if users violate these Terms.
These Terms shall be governed by and interpreted in accordance with the laws of the United States and the State of Washington, without regard to conflict of law principles.
Any disputes arising from the use of the website or purchase of products shall be resolved through negotiation, mediation, or arbitration where applicable, before legal action is pursued.
These Terms constitute the entire agreement between you and Coocoonly regarding the use of the website and purchase of products.
We may update these Terms periodically to reflect changes in legal requirements, technology, or company policies. Updates will be posted on this page with a revised effective date.
For questions regarding these Terms, please contact:
For the moments no one prepares you for" — "Late-night feeds, fussy afternoons, tiny milestones — Coocoonly carriers help you hold your baby close through all of it.
